What's included

Everything you get,
to book more jobs.

Twelve things, all switched on for you, all in the one monthly price. Nothing here is an upgrade, an add-on, or a thing you unlock later.

If you'd rather just see the short version, it's on the front page. If you'd rather see what your own website would look like before reading any of this, ask for a demo — I build it before you pay anything.

Custom website

The first thing people see when they look you up

Built by hand for your business — not a template with your logo dropped in, not WordPress, nothing slowing it down. Fast on a phone, written to get you found on Google, and designed to do one job: turn the visit into a call. I design it, host it, and keep it up to date.

If you've got colours on your van and your shirts, the website comes in those. Send me a photo of the van if you don't know the codes.

ridgelineplumbing.ca Get a quote North Vancouver · 7 days a week Emergency callout Drain clearing Hot water tanks

Your website in their language

For customers who'd rather not read English

Plenty of homeowners would rather read Punjabi, Chinese, Hindi or Korean than English. One tap in your website's footer turns every page into their language, and each one is written in its own script, so people spot theirs straight away. There are 21 to choose from, and I switch on the ones your customers speak.

It's Google's translation, so it isn't word-perfect, but it gets the job across. And if you speak a language yourself, your website says so — which is often what wins the call.

We also speak Punjabi and Hindi Get a quote Privacy · Terms English ਪੰਜਾਬੀ 简体中文 हिन्दी 한국어 + 16 more

Google Business Profile

The map listing that gets you the call

Most people looking for your trade never reach a website — they search on a phone, look at the map, and call one of the first three. I set your profile up properly, verify it, and keep the hours, services and photos current, so the reviews you're earning have somewhere to land. If you haven't got one yet, that's one of the first things we sort out.

Set up properly means: the right primary and secondary categories, which is the single biggest thing most listings get wrong; your services filled in to match your website; hours right, including the holiday hours nobody remembers; a written description; your service area set as the places you actually work rather than a circle on a map; and your photos and the link to your new website in place. After that, anything that changes — new hours, a service you've dropped — you text me and it's done the same day.

plumber near me Ridgeline Plumbing 4.9(37 reviews) Open now· Closes 6 pm · North Vancouver Call Directions

Website chat

For the ones who won't fill in a form

Plenty of people won't ring a stranger and won't fill in a contact form, but they'll type a question into a chat bubble. The chat catches those. It takes their question and their number, and the conversation moves to text within seconds — so it carries on in their messages instead of dying the moment they close the tab. Everything lands in the same inbox as your calls and inquiries.

Ridgeline Plumbing Can you quote a bathroomre-fit? Yes — what’s your mobileand I’ll text you now. Moved to text · 11 seconds

Instant reply to every inquiry

Web forms answered in seconds, not mornings

Somebody fills in your contact form at eleven at night, or while you're up a ladder and nowhere near a computer. They get a reply within seconds either way, telling them you've got it and when you'll be back to them. The inquiry lands in the same inbox as everything else, so it doesn't sit unread in an email account nobody opens.

YOUR WEBSITE · 11:04 PM Send THEIR PHONE · 11:04 PM Got your message about thepanel upgrade — I’ll comeback to you first thing. Delivered 6 seconds later

Missed-call text-back

The call you couldn't take, answered anyway

The second a call goes unanswered, the caller gets a text from your number asking what they need. That buys you the twenty minutes to finish the job and ring back — instead of them dialling the next name on the list. It can send them straight to your booking calendar if you'd rather it did the work.

Missed call (604) 555-0148 · 2:14 pm Hi, it’s Ridgeline Plumbing — sorry I missedyou. What do you need done? Sent automatically · 2:14 pm Kitchen tap’s leaking, can you come today?

Automated Google reviews

Reviews that build up without you chasing them — and bad ones handled

Every completed job asks the customer for a review by text, then follows up once. Steady reviews are what lift you in the map results — which is where most people looking for your trade start. You stop having to remember to ask, and it happens anyway.

And when a bad one lands, I deal with it. Fake, unfair or off-topic reviews — a competitor, someone who was never your customer, anything abusive — get reported to Google for removal. The rest get a calm, professional reply, because people judge you by how you answer. Google decides what comes down; I make sure every review that breaks its rules gets reported.

Job marked done Bathroom re-fit · 14 March Erik here from Ridgeline — if you’ve got aminute, a Google review really helps. 3 hours after the job · one reminder, then it stops 2 days ago On time, tidy, explained everything. Would recommend.

Online booking

A time picked without a phone call

Customers see when you're actually free and take a slot themselves — from the website, from the chat, or from the text they get after a missed call. It drops into your calendar with a confirmation and a reminder, which is most of what stops people forgetting you're coming. For trades where every job is a callout, leave it switched off.

Pick a time March MON 10TUE 11WED 12THU 13FRI 14 8:00 am 9:00 am 1:30 pm Tuesday 11 March, 9:00 am Confirmed · reminder the day before

One inbox for everything

Every conversation on the phone in your pocket

Every call, text, chat and web inquiry lands in a single app, in one thread per customer. Reply from there and it goes out from your business number, wherever you are. Nothing lives in three places anymore — no scrolling your personal texts trying to find what someone said last Tuesday.

Inbox 3 new CallSarah M.Missed — auto-texted, she replied2:14 pmTextDave MackenzieKitchen tap, booked Tue 9:00 am11:40 amChatPriya S.Asked what a bathroom re-fit runs toYesterday

Customer list and history

Who they are, what you did, when you did it

Every caller, inquiry and booking builds a record by itself — contact details, the jobs you've done, what was said and when. It's the part that makes the rest work: review requests reach the right people, reminders know what you fitted, and nothing depends on you remembering a name from eight months ago.

DM Dave Mackenzie (604) 555-0148 · Lynn Valley 3 jobs 14 MarBathroom re-fit — invoice sent, review left11 JanCalled about a leak — booked same day3 NovHot water tank replaced

Dedicated business number

A proper business line, no second phone

A local number that rings and texts inside your app, so your personal number stays private and every conversation with a customer stays in one thread. No extra handset, no second SIM, and it keeps working if you ever change phones.

Business line (604) 555-0147 rings in your app Your own mobile Never shown to a customer private

Bonus when you start

Tap cards for the crew.

Turn it over

Every client gets a set when they start. A card on a badge clip for everyone on the job, printed in your colours, with your own review link already on it.

Your customer holds their phone against it and your Google review page opens on their screen — nothing to install, nothing to type, and a code on the back for anyone whose phone won’t tap. It runs off the same review link as the automatic text, so however a review arrives it lands on the same profile.

It doesn’t replace the automatic request and isn’t meant to. The card is for the customer standing in front of you with their phone already in their hand; the text is for everyone who has driven off. Both go to every customer — showing the card only to the ones who seemed pleased is review gating, and that breaches Google’s policies at the cost of your listing, not mine.

Bonus when you start

The top spot for your trade.

SPONSOREDYour business5.0Call now
Your spot

Three months as a sponsored listing on everylocal.ca, my neighbourhood directory of local trades. I set it up the day your website goes live, so there’s nothing for you to do.

Your business sits in the Sponsored spot above the list on your trade’s page for your town — the first thing a homeowner sees when they open it — with your Google rating, your phone number and a link to your new website. After the three months it’s $49 a month to keep it, or it simply comes down. Not listed in your town yet? I add it when you start.

Sponsored spots are labelled as sponsored and sit above the list, not in it. The order of the list comes from Google reviews alone, and nobody can buy a place in it — you keep your own place in it as well.

One price

All twelve. $397 a month.

No setup fee, no contract, cancel by email. I build your website first and you decide after you've seen it — not before.

Questions I get asked a lot · (888) 240-2477