For HVAC
HVAC demand doesn't arrive evenly — it arrives all at once, the first hot week and the first cold snap. That's when you make your year, and it's exactly when the calls outnumber the hands.
$397/mo — everything included No setup fee Month to month
A recent afternoon
Missed call from (604) 555‑0188
Sorry we missed your call — Summit Heating & Cooling. What’s going on with your system?
AC died overnight, house is 30 degrees. Can anyone come today?
We can get someone to you Friday morning, sooner if there’s a cancellation: summithvac.ca/book
No cooling — service call — 8:30am Friday
It was the third call in ten minutes and you were on a roof. Slotted in without a single phone call.
The gap
A heatwave hits and everyone with a dead air conditioner rings at the same time. You're already on a roof. The calls stack up, half go unanswered, and there's no realistic way to work through them by hand while also doing the work.
The ones you don't reach call the next company on the list. In a busy week you might never know how many jobs you lost, because they never appeared anywhere you could count them.
Why it matters here
Every unanswered call during a heatwave is a job that was ready to book at full rate. The system catches all of them, replies instantly, and lets you work through the backlog in an order that suits your route instead of losing them entirely.
The customer who calls in a panic in July is the one who signs an annual service agreement in September — if you got to them at all. Missing them in summer costs you the recurring revenue too.
Most HVAC companies get a burst of reviews during busy season and nothing for eight months. Automated requests after every completed job keep them steady year-round, which is what actually holds a ranking.
What you get
The same system whatever your trade — a website that brings the calls in, and everything behind it that stops them going to waste.
No setup fee · Month to month · Cancel anytime
Straight answer
Some companies selling this will offer to screen your reviews — catch the unhappy ones before they reach Google. I don't, because Google prohibits it and it's your listing that gets suspended, not the vendor's.
The system asks every customer instead, right after the job. Most of your customers are happy, so that still lands most businesses in the high fours — the problem was never bad reviews, it was that nobody was asking. More on that here.
Questions
Then you're ahead of most. But during peak weeks one person cannot answer every call, and after hours nobody does. The text-back covers the overflow and the evenings, and everything lands in the same inbox your office already works from.
Usually one to two weeks from approval. Text messaging carriers require a registration step for business numbers that takes several business days, and I start it the day you sign. Your website goes live regardless — only the texting waits.
No. Month to month, cancel whenever with an email. The website is licensed to you while you're a subscriber rather than sold to you — that's what makes $397 with no setup fee possible — but your domain and your customer data are yours and come with you either way.
Fifteen minutes on the phone, then I build it. You decide once it's in front of you — nothing to pay before that.
Already have a website? Check how it scores on a phone — free, about thirty seconds, nothing to install.
Also works for heating and cooling contractors, furnace and boiler specialists, ductwork installers, refrigeration technicians and indoor air quality companies. All industries.