For Plumbers
A burst pipe at seven in the morning goes to whoever answers first. Not the best plumber in town — the one who picked up. Here's how to make sure that's you, even when both your hands are full.
$397/mo — everything included No setup fee Month to month
A recent afternoon
Missed call from (604) 555‑0188
Sorry we missed your call — this is Dave at Ridgeline Plumbing. What do you need done?
Hot water tank’s leaking into the garage. How soon can you come out?
We can be there Friday morning. Pick a time that suits you: ridgelineplumbing.ca/book
Hot water tank — 8:30am Friday
You were under a sink the whole time. You found out when you got back in the truck.
The gap
That's the whole problem in five words. The calls come when you're mid-job, elbow-deep, with a wrench in one hand and your phone in the truck. You physically cannot answer, and that isn't a discipline problem — it is plumbing.
But the person calling has water coming through a ceiling. They're not leaving a voicemail and waiting for a callback. They're on the third listing in the map results before you've finished tightening the fitting.
Why it matters here
Nobody comparison-shops a leak. The first plumber who responds gets the job, and the difference between first and second is often ninety seconds. An automatic text buys you the time to finish what you're doing and call back properly.
A tank replacement or a repipe is four figures. Recovering one job a month that would otherwise have gone elsewhere covers the service several times over — and emergency callouts skew higher, which are exactly the ones you're missing while working.
When someone searches "plumber near me" in a panic, they call the top of the map with the most reviews. Steady review volume is what puts you there, and most plumbers have under twenty because nobody ever asks.
What you get
The same system whatever your trade — a website that brings the calls in, and everything behind it that stops them going to waste.
No setup fee · Month to month · Cancel anytime
Straight answer
Some companies selling this will offer to screen your reviews — catch the unhappy ones before they reach Google. I don't, because Google prohibits it and it's your listing that gets suspended, not the vendor's.
The system asks every customer instead, right after the job. Most of your customers are happy, so that still lands most businesses in the high fours — the problem was never bad reviews, it was that nobody was asking. More on that here.
Questions
Most do, and most of them are slow, generic, and shared with forty other plumbers using the same template. I build yours by hand. If the one I build isn't clearly better than what you've got, don't switch — you'll have seen it before you pay anything.
Usually one to two weeks from approval. Text messaging carriers require a registration step for business numbers that takes several business days, and I start it the day you sign. Your website goes live regardless — only the texting waits.
No. Month to month, cancel whenever with an email. The website is licensed to you while you're a subscriber rather than sold to you — that's what makes $397 with no setup fee possible — but your domain and your customer data are yours and come with you either way.
Fifteen minutes on the phone, then I build it. You decide once it's in front of you — nothing to pay before that.
Already have a website? Check how it scores on a phone — free, about thirty seconds, nothing to install.
Also works for gasfitters, drain and sewer specialists, water heater installers, backflow testers and repipe crews. All industries.