For Vets & Pet Services
Someone whose dog has just eaten something it shouldn't have is not going to wait for a callback. They'll ring the next clinic, and the one after that, until a human answers.
$397/mo — everything included No setup fee Month to month
A recent afternoon
Missed call from (604) 555‑0188
Sorry we missed your call — Alder Creek Veterinary. What’s going on?
New in the area, my dog needs her shots updated. Are you taking new patients?
We are — we’ve space Friday morning. Pick a time: aldercreekvet.ca/book
New patient — vaccinations — 8:30am Friday
Reception had three things happening at once. A client for the next twelve years.
The gap
Veterinary reception is one of the busiest front desks in any small business. There are animals in the waiting room, an emergency in the back, payments to take, and the phone going constantly.
Calls go unanswered not through carelessness but because there are three things happening at once. Meanwhile the owner on the other end is anxious and moving straight down their search results.
Why it matters here
This isn't a trade where people politely leave a message. A worried pet owner keeps dialling until someone picks up, and stops the second one does. An immediate text is often the only thing that keeps them with you.
A missed call from someone new to the area isn't one appointment — it's years of a pet's care going to a different clinic. The lifetime value makes each missed inquiry expensive in a way that's easy to overlook.
People choose a vet the way they choose a doctor, and they research it. Recent, steady reviews signal a practice that's still good now, not one that was good in 2019.
What you get
The same system whatever your trade — a website that brings the calls in, and everything behind it that stops them going to waste.
No setup fee · Month to month · Cancel anytime
Straight answer
Some companies selling this will offer to screen your reviews — catch the unhappy ones before they reach Google. I don't, because Google prohibits it and it's your listing that gets suspended, not the vendor's.
The system asks every customer instead, right after the job. Most of your customers are happy, so that still lands most businesses in the high fours — the problem was never bad reviews, it was that nobody was asking. More on that here.
Questions
Agreed, and I don't do that. The text-back is a simple acknowledgement that says someone will get back to them and asks what they need — it gives no advice and makes no clinical claims. You control the wording, and every conversation lands with a human on your team.
Usually one to two weeks from approval. Text messaging carriers require a registration step for business numbers that takes several business days, and I start it the day you sign. Your website goes live regardless — only the texting waits.
No. Month to month, cancel whenever with an email. The website is licensed to you while you're a subscriber rather than sold to you — that's what makes $397 with no setup fee possible — but your domain and your customer data are yours and come with you either way.
Fifteen minutes on the phone, then I build it. You decide once it's in front of you — nothing to pay before that.
Already have a website? Check how it scores on a phone — free, about thirty seconds, nothing to install.
Also works for veterinary clinics, mobile vets, groomers, boarding and daycare facilities, and dog trainers. All industries.