For Salons & Barbers
You've got scissors in your hand and a client in the chair. The phone rings, and there is genuinely nothing you can do about it — you're not stopping a colour halfway through to take a booking.
$397/mo — everything included No setup fee Month to month
A recent afternoon
Missed call from (604) 555‑0188
Sorry we missed you — Willow & Vine Salon. Were you after an appointment?
Yes please, cut and colour, any time next week?
We’ve got space from Friday morning. Pick a time: willowvinesalon.ca/book
Cut and colour — 8:30am Friday
You were mid-colour with both hands full. A chair that would have sat empty.
The gap
A salon's whole day is back-to-back appointments. There's no gap in which to answer a phone, and the busier you are — which is to say, the better you're doing — the more calls go unanswered.
Most of those callers wanted an appointment. They'll try the next salon rather than leave a voicemail, and you'll never know they rang.
Why it matters here
It's rarely anything else. People don't ring a salon for information — they ring to book. An unanswered call is an empty chair later in the week, and the maths on that is unpleasant once you count a month of them.
A cancellation two hours out is dead money unless you can reach someone fast. Having every client's number in one inbox means you can text the gap out in a couple of minutes.
Someone new to the area chooses on reviews and photos, in that order. Steady recent reviews put you above the salon that's been coasting on twelve reviews from four years ago.
What you get
The same system whatever your trade — a website that brings the calls in, and everything behind it that stops them going to waste.
No setup fee · Month to month · Cancel anytime
Straight answer
Some companies selling this will offer to screen your reviews — catch the unhappy ones before they reach Google. I don't, because Google prohibits it and it's your listing that gets suspended, not the vendor's.
The system asks every customer instead, right after the job. Most of your customers are happy, so that still lands most businesses in the high fours — the problem was never bad reviews, it was that nobody was asking. More on that here.
Questions
Then this catches the ones who don't — older clients, first-timers, and anyone ringing about something the booking system can't answer. It also gives you a way to text your whole client list when you've got a gap, which online booking doesn't do.
Usually one to two weeks from approval. Text messaging carriers require a registration step for business numbers that takes several business days, and I start it the day you sign. Your website goes live regardless — only the texting waits.
No. Month to month, cancel whenever with an email. The website is licensed to you while you're a subscriber rather than sold to you — that's what makes $397 with no setup fee possible — but your domain and your customer data are yours and come with you either way.
Fifteen minutes on the phone, then I build it. You decide once it's in front of you — nothing to pay before that.
Already have a website? Check how it scores on a phone — free, about thirty seconds, nothing to install.
Also works for hair salons, barbershops, nail salons, lash and brow studios, and independent stylists renting a chair. All industries.